Solutions to grow your business

Achieve Unparalleled Time-To-Value

  • Rapidly deliver applications that the business needs.
  • Facilitate faster decision making among cross-functional teams working in tandem.

Reinvent Development

  • Stay Agile and respond quickly to evolving business and customer needs.

Build More at Scale

  • Design solutions that are easy to scale on cloud-native architecture.
  • Create a variety of solutions ranging from process automation apps to mission-critical systems modernization without incurring high costs.

Augmenting customer experience with efficient, automated incoming e-mail query processing

The team at EvonSys carried out several activities to achieve the desired goal. Some of the tasks that involved low code expertise in a Pega environment

  • Automating the client e-mail interactions that captured the system's end-to-end flow inside the manual outlook approach.
  • Efficiently utilized Pega e-mail channel and e-mail listeners to automate the conversion of incoming e-mail into an Interaction case.
  • Automating the auto-routing based on NLP (Natural Language Processing) model.
  • Leveraging Pega OOTB features like SLA and agents to send client notifications.
  • Efficiently utilizing service rules to connect the external Systems (Grace and Vanguard teams) for  client authentication and verification process.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

  • Case studies

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.