What’s coming has ISO 20022 for structure, case orchestration for flow, and SwiftRef for proof, so change doesn’t catch you off guard.
Investigations stall where standards expect structure and proof. Free-text messages, manual handoffs, and thin visibility turn simple inquiries into days of uncertainty when ISO-aligned, governed exchanges are becoming the baseline.
Still trigger exceptions.
messages are free form MT formats, forcing staff to interpret & rekey unstructured data.
involved for cases across banks and departments.
is the average cost to handle an investigation.
What’s coming is a standards-aligned investigations layer you can stand up fast — configuration-led, not a years-long platform project. Expect a ~six-week path to live traffic, with bidirectional messaging, queues, dashboards, audit and controls ready on day one.
Checklist-driven rollout; no heavy custom build
Auto-intake from MT/MX (CBPR+), Fedwire ISO and email; UETR/TRN/IMAD linking; duplicate scoring; SLA-aware routing.
Generate MT/MX/Fedwire/email with 4-eyes/6-eyes verification, repair loops and chasers — all fully logged.
Full case/message history, governed exports, role-based dashboards and reports.
SSO/RBAC, multi-queue work management, value-based prioritization - built to expand without rework.
