Fix Payment Disputes Before They Cost You
Time and Trust

Chargebacks and billing errors are inevitable but quick resolutions make a difference.
EvonSys helps leading banks modernize their dispute-handling operations with Pega Smart Dispute.

From Chargebacks to Closure - All in One Place

EvonSys brings Pega Smart Dispute to life through intelligent automation and deep financial services domain knowledge. Manage every stage of dispute handling from initiation to resolution, in one platform.

Advanced Integrations

Pega Smart Dispute seamlessly connects with VROL, MCOM, Ethoca, Verifi, NACHA,
and core banking systems. EvonSys' reusable connectors and microservice integration
patterns ensure rapid deployment with minimal disruption.

The EvonSys–Pega Edge in Disputes

Pega’s powerful low-code platform with EvonSys’ domain depth
delivers faster ROI and long-term scalability.

Seamless Integration

Easily fits into complex, microservices-based banking ecosystems.

Regulatory Agility

Adapts easily to changing business and compliance needs.

Faster ROI

Delivers quick value with automated workflows. One client saw an 86% faster resolution time.

Future-Ready Innovation

Built to scale and adapt to emerging technologies and payment models.

Proven Expertise

Backed by 20+ years of experience in the Pega Smart Dispute framework.

Why Banks Trust EvonSys

When it comes to Smart Dispute, EvonSys stands apart for its experience,
precision, and delivery excellence.

EvonSys Trusted by Banks for Payment Disputes

Early Adopter

Deployed Agentic Automation for Visa and Mastercard disputes ahead of market release.

Strategic Advisor

Designed and guided Smart Dispute solutions for major banks across the US, Canada, and Australia.

Long-Term Partner

Providing continuous support for Tier 1 banks
and a leading North American credit union.

Proven Delivery

Delivered full Smart Dispute implementations and go-live readiness for top banks.

The EvonSys Advantage

We deliver smarter, faster, and compliant dispute solutions,
built on proven expertise and reusable assets.

Our Strength
Client Benefit
Process Optimization

Identify STP opportunities and streamline dispute workflows.

Reusable Accelerators

Speed delivery with pre-built Pega components and templates.

Visa & Mastercard Expertise

Proven collaboration with major payment networks.

Accounting Proficiency

Handle complex adjustments and reconciliations seamlessly.

Rapid Delivery

Achieve go-live in as little as 20 weeks.

Client Engagement Highlights

Powering transformation across global and regional banks with proven Smart Dispute solutions.

Agentic Automation Pioneer

First Pega partner to implement Smart Dispute Agentic Automation for Visa and Mastercard.

Global Reach

Discovery and implementation for 7 major banks across the U.S., Canada, and Australia.

Trusted by Tier-1 Institutions

Long-term support and optimization for leading global banks and a top North American credit union.

Proven Results

Successful end-to-end deployment for a leading U.S. credit union; Canadian bank go-live planned for Q2.

Expanding Pipeline

Actively delivering next-gen Smart Dispute programs for mid-sized and regional banks.