Chargebacks and billing errors are inevitable but quick resolutions make a difference.
EvonSys helps leading banks modernize their dispute-handling operations with Pega Smart Dispute.
EvonSys brings Pega Smart Dispute to life through intelligent automation and deep financial services domain knowledge. Manage every stage of dispute handling from initiation to resolution, in one platform.

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Pega Smart Dispute seamlessly connects with VROL, MCOM, Ethoca, Verifi, NACHA,
and core banking systems. EvonSys' reusable connectors and microservice integration
patterns ensure rapid deployment with minimal disruption.

Pega’s powerful low-code platform with EvonSys’ domain depth
delivers faster ROI and long-term scalability.
Easily fits into complex, microservices-based banking ecosystems.
Adapts easily to changing business and compliance needs.
Delivers quick value with automated workflows. One client saw an 86% faster resolution time.
Built to scale and adapt to emerging technologies and payment models.
Backed by 20+ years of experience in the Pega Smart Dispute framework.
When it comes to Smart Dispute, EvonSys stands apart for its experience,
precision, and delivery excellence.

Deployed Agentic Automation for Visa and Mastercard disputes ahead of market release.
Designed and guided Smart Dispute solutions for major banks across the US, Canada, and Australia.
Providing continuous support for Tier 1 banks
and a leading North American credit union.
Delivered full Smart Dispute implementations and go-live readiness for top banks.
We deliver smarter, faster, and compliant dispute solutions,
built on proven expertise and reusable assets.

Identify STP opportunities and streamline dispute workflows.

Speed delivery with pre-built Pega components and templates.

Proven collaboration with major payment networks.

Handle complex adjustments and reconciliations seamlessly.

Achieve go-live in as little as 20 weeks.
Powering transformation across global and regional banks with proven Smart Dispute solutions.

First Pega partner to implement Smart Dispute Agentic Automation for Visa and Mastercard.

Discovery and implementation for 7 major banks across the U.S., Canada, and Australia.

Long-term support and optimization for leading global banks and a top North American credit union.

Successful end-to-end deployment for a leading U.S. credit union; Canadian bank go-live planned for Q2.

Actively delivering next-gen Smart Dispute programs for mid-sized and regional banks.