Transforming Days of Manual Work into Minutes with Pega-Powered Automation
The Story So Far
A leading global provider of business administration and compliance solutions was overwhelmed by a manual case creation process dependent on Excel spreadsheets. Processing up to 10,000 lines of records ends up with delays and errors. With rising volumes and increasing complexity, the client decided to implement an automation solution.
What Got in the Way
Productivity Loss from Inefficient Processes
High Risk of Errors from Manual Handling
Limited Scalability of Existing Processes
The EvonSys Approach
Automating Case Creation for Faster Service
To reduce manual effort and speed up the case creation process, EvonSys helped deploy a scalable system. Using Pega case management, the new solution automatically creates cases from uploaded Excel files, grouping related entries. A built-in validation system checks the uploaded data for errors, highlighting specific fields with issues for quick fixing.
API integrations were put in place to enrich cases with key information and ensure completeness before submission. The system also includes an intuitive portal that allows users to upload data, view it in a structured format, select relevant services, and track the real-time progress of each case.
How the Story Changed
Automated Case Creation
through Pega Case Management
Smart Data Validation
for Instant Error Flagging
Intuitive User Interface
to Track Case Status
Solutions to grow your business
Business Process Automation Software for Bulk Case Creation | EvonSys
A leading global provider of business administration and compliance solutions was overwhelmed by a manual case creation process dependent on Excel spreadsheets. Processing up to 10,000 lines of records ends up with delays and errors. With rising volumes and increasing complexity, the client decided to implement an automation solution.
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