EvonSys built a system that effectively helped cut down on manual processing and increased the throughput time. By leveraging Pega’s Claim Management Life Cycle, all these systems were integrated to develop a Workflow Management for Claim life cycle as one platform to handle the entire claim life cycle.
The legacy system involved several disparate systems that were difficult to access and caused delays in collecting all necessary information. EvonSys remedied this with the new system to access information from all systems through API integration.
The new system enabled stakeholders to access all the systems that have permission to access, including AIMS (Auto Inventory Management Systems), AASS (Automated Allied Setup Service), UNITRACK (To track information), CCC, Winking system for police report search, SCA (Appraisal platform), and more.