.png)
.png)
EBAday 2026 brought together some of the brightest minds in the payments industry for two days of innovation, collaboration, and meaningful conversation in Copenhagen. With 1,442 registrants, 120 speakers, 64 exhibitors, 23 sponsors, and a vibrant Fintech Zone showcasing emerging innovators, the event once again proved why it remains one of Europe's most influential gatherings for transaction banking and payments professionals.
As financial institutions continue to navigate rapid modernization, regulatory changes, and evolving customer expectations, EBAday provided the ideal platform to discuss the opportunities and challenges shaping the future of payments.
For EvonSys, EBAday 2026 was an opportunity to engage with banking leaders, industry experts, and payment professionals while showcasing how TracEI helps financial institutions modernize payment investigations and exception handling.
Throughout the event, the EvonSys team welcomed visitors to Booth E52, where attendees explored how TracEI streamlines payment investigations, exception handling, and operational workflows.
The EvonSys Delegation at EBAday 2026
During the event, the team engaged in meaningful discussions with attendees about the realities of modern payment operations. While many institutions have invested heavily in faster payment processing and infrastructure modernization, investigation workflows often remain fragmented and highly dependent on manual processes.
These conversations highlighted growing concerns around increasing investigation volumes, limited operational visibility, lengthy resolution times, and the impact these challenges can have on customer experience. The feedback received from attendees reinforced the need for a more structured and intelligent approach to managing payment investigations across both domestic and cross-border payment networks.
One of the key highlights of EBAday 2026 for EvonSys was our FinTalks session held on 16 June at the FinTalks Stage.
As payment systems continue to evolve, the gap between transaction processing and investigation handling has become increasingly apparent. While payments can now move across networks in near real time, investigation processes often struggle to keep pace.
The session explored why this gap exists and what financial institutions can do to address it.
Director, Payments Solutions Growth & Delivery, EvonSys
Product Manager for Case Management and Exceptions & Investigations, Swift
The session focused on several important industry challenges and opportunities, including:
The discussion resonated strongly with attendees who shared similar challenges within their own organizations and expressed interest in exploring more efficient approaches to investigation management.
Beyond the exhibition floor and speaker sessions, EBAday 2026 provided an invaluable opportunity to connect with payment leaders, banking professionals, fintech innovators, and industry partners.
Conversations throughout the event consistently focused on several key themes:
These discussions reflected a growing recognition that true payment modernization extends beyond transaction processing and requires a renewed focus on operational workflows that directly impact customer satisfaction.
One of the most memorable aspects of EBAday 2026 was the enthusiastic participation in the activities hosted at Booth E52. Visitors engaged with the EvonSys team, explored TracEI, participated in discussions, and entered our AirPods giveaway contest.
Congratulations to the winners representing organizations including Julius Baer, Swift, NTT DATA, PayPal, Banco Desio, Im-Par, KfW, Bankinter, Vista Bank, Investec, KBC Bank & Verzekering, Rabobank, and Lloyds Banking Group.
Their participation helped create an energetic and engaging atmosphere throughout the event and contributed to many meaningful conversations around the future of payment operations.
As EBAday 2026 concludes, the event leaves behind valuable insights, stronger industry connections, and a renewed focus on the next phase of payment modernization.
The discussions throughout the event reinforced a critical message. Modernizing payment infrastructure is only part of the journey. To deliver operational excellence and exceptional customer experiences, financial institutions must also transform the processes that support investigations, exception handling, and resolution management.
We extend our sincere thanks to everyone who visited Booth E52, attended our FinTalks session, participated in our contests, and shared their perspectives with our team.
We look forward to continuing these conversations and reconnecting with the payments community at EBAday 2027 in Rome.
.png)
.png)
.png)
.png)
