How a Cooperative Bank Made History with the First Successful Deployment of Pega SIAA in Record Time

The Story So Far

One of Canada’s top-tier banks faced a tight deadline as its legacy E&I system neared end of life in December 2025. To avoid disruption and address inefficiencies from manual workflows, the bank launched a rapid modernization initiative, implementing Pega’s Smart Investigate Agentic Automation (SIAA) to boost speed, accuracy, and compliance across its investigation operations.

Legacy system modernization using Pega SIAA

What Got in the Way

Manual Process Bottlenecks

Scalability Constraints

Operational Risks

The EvonSys Approach

A Strategic Shift Toward Smarter Investigations

Partnering with EvonSys, the bank implemented Pega’s SIAA to simplify case management, speed up resolutions, and give teams better visibility. Built using low code, the solution introduced automation, standardized templates, and smart workflows, all delivered in just six months.

How the Story Changed

Legacy System Replaced Early

Modern platform delivered within 6 months

Investigator Productivity Boosted

Automation reduced manual effort significantly

Compliance Strengthened

Fully aligned with ISO 20022 standards

Solutions to grow your business

Achieve Unparalleled Time-To-Value

  • Rapidly deliver applications that the business needs.
  • Facilitate faster decision making among cross-functional teams working in tandem.

Reinvent Development

  • Stay Agile and respond quickly to evolving business and customer needs.

Build More at Scale

  • Design solutions that are easy to scale on cloud-native architecture.
  • Create a variety of solutions ranging from process automation apps to mission-critical systems modernization without incurring high costs.

How a Bank Deployed Pega SIAA in 6 Months | Banking Case Study

One of Canada’s top-tier banks faced a tight deadline as its legacy E&I system neared end of life in December 2025. To avoid disruption and address inefficiencies from manual workflows, the bank launched a rapid modernization initiative, implementing Pega’s Smart Investigate Agentic Automation (SIAA) to boost speed, accuracy, and compliance across its investigation operations.

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