One of Canada’s top-tier banks faced a tight deadline as its legacy E&I system neared end of life in December 2025. To avoid disruption and address inefficiencies from manual workflows, the bank launched a rapid modernization initiative, implementing Pega’s Smart Investigate Agentic Automation (SIAA) to boost speed, accuracy, and compliance across its investigation operations.

Partnering with EvonSys, the bank implemented Pega’s SIAA to simplify case management, speed up resolutions, and give teams better visibility. Built using low code, the solution introduced automation, standardized templates, and smart workflows, all delivered in just six months.
One of Canada’s top-tier banks faced a tight deadline as its legacy E&I system neared end of life in December 2025. To avoid disruption and address inefficiencies from manual workflows, the bank launched a rapid modernization initiative, implementing Pega’s Smart Investigate Agentic Automation (SIAA) to boost speed, accuracy, and compliance across its investigation operations.