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Simplify investigation operations with centralized banking investigations that cover the entire payment landscape. TracEI consolidates investigations across interoperable payment rails, giving teams multi-rail payment visibility and continuous real-time transaction tracking from initiation through execution.
Whether resolving a domestic payment delay or managing a complex international exception, investigators operate from a single source of truth that supports consistent omnichannel payment resolution and reduces dependence on disconnected legacy systems.
Meet evolving network and regulatory expectations through integrated swift case management automation. TracEI supports comprehensive ISO 20022 exception handling, including native processing of camt.056 cancellation requests and camt.029 resolution messages.
With seamless swift case manager integration, banks execute swift gpi stop and recall through an automated payment recall workflow, enabling real-time payment cancellation when precision and timing are critical. Support for swift finplus migration and automated swift queries further reduces investigation effort while maintaining operational consistency.
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Ensure consistency in exception handling with guided payment investigation. TracEI enforces swift case rulebook compliance through standardized investigation workflows, intelligent exception routing, and automated business validation using structured data for exceptions. By systematically reducing manual handoffs, banks increase straight-through processing (STP), strengthen operational risk mitigation, and consistently reduce time-to-resolution (TTR) across both routine and complex payment investigations.
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