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Gain control over time-sensitive payment investigations. High-value and time-critical payments demand immediate action. TracEI supports high-value payment investigation with intraday liquidity tracking, giving teams real-time visibility into transaction status and impact.
Through accelerated payment query handling and swift high-value query management, banks can reduce TTR for corporate payments and ensure same-day payment resolution where it matters most.
This allows teams to handle urgent payment exception processing more efficiently, support real-time treasury investigations, and consistently work towards eliminating payment delays while meeting SLA commitments.
Provide clarity and reduce effort for corporate clients. Corporate clients expect quick and accurate answers without repeated follow-ups. TracEI delivers a unified corporate banking portal for seamless payment inquiries, acting as a single point of truth for payments.
With automated data retrieval, investigation teams can avoid going back to clients for the same information. This enables frictionless corporate investigations and reduces turnaround time for responses.
By embedding integrated treasury service tools into the process, banks can improve transparency and strengthen the customer experience in cash management, leading to better NPS for bank clients.
Delayed or unresolved investigations often result in missed or disputed fees. TracEI acts as banking fee protection software, helping banks safeguard payment fees with complete visibility into investigation outcomes.
Its investigation data insights highlight gaps that lead to revenue leakage, enabling more effective revenue leakage prevention and transaction-based fee recovery.
By improving resolution efficiency and transparency, banks can also strengthen client retention for cash management and support commercial banking revenue growth.
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