
Enable faster customer payment investigation from the first touchpoint. TracEI allows teams to initiate transaction inquiries quickly through a centralized payment investigation portal and start payment queries for clients without delays.
As a banking case creation software, it provides an automated case intake workflow that ensures every request is accurately captured and routed. This drives streamlined inquiry management, reduces manual effort, and improves response times.
Provide complete transparency across every stage of the investigation lifecycle. TracEI enables real-time investigation status with robust payment case tracking, allowing teams to track ongoing investigations without dependency on manual updates.
With a client inquiry dashboard and client-facing payment tracking, teams gain full transaction query visibility and deliver real-time status updates for banks. End-to-end case monitoring and operational transparency tools help reduce customer follow-up calls while strengthening trust.

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Leverage SWIFT gpi real-time tracking to deliver faster answers for cross-border payment inquiries. TracEI uses SWIFT gpi data to provide real-time transaction status, instant cross-border tracking, and enhanced transparency, helping teams respond promptly and confidently.
Automated gpi insights and instant status updates with SWIFT gpi reduce cross-border inquiry time, improve payment investigation speed, and enable reliable case resolution, ensuring customers receive immediate and transparent answers.